Welcome! Our goal is to provide exceptional health care services and support to our patients and their loved ones. We understand that navigating healthcare can be overwhelming, and we are committed to ensuring that your experience with us is as comfortable and stress-free as possible. Thank you for choosing the Charles B. Wang Community Health Center as your health care provider.
In this section, you will find information for your doctor’s visit, including how to prepare for your first visit, your payment options, and more. You can learn more about us here. Our dedicated team of healthcare professionals is here to listen and provide the support you need. We look forward to serving you and your loved ones with the highest level of care and compassion.
Appointment FAQs
It is best to call for an appointment so that we can plan for your visit and maximize your convenience. Please visit Our Services page to find the service(s) you need and call the location most convenient for you.
For your first visit, you should prepare to:
- Arrive about 30 minutes before your appointment so you can complete registration forms.
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- Bring medicines/list of medicines that you’re currently taking and your immunization record.
- Bring a photo ID and insurance card if you have one. If you do not have health insurance, we will work with you to see if you qualify for health insurance or our sliding fee scale.
- Bring any questions or concerns for your provider.
For your first visit, you should prepare to:
- Arrive about 30 minutes before your appointment so you can complete registration forms.
- Bring medicines/list of medicines that you’re currently taking and your immunization record.
- Bring a photo ID and insurance card if you have one. If you do not have health insurance, we will work with you to see if you qualify for health insurance or our sliding fee scale.
- Bring any questions or concerns for your provider.
We offer urgent care services for when you are sick. You may also call us for after-hours "urgent medical advice." In the case of a medical emergency, please call 911.
We have health centers located in Flushing, Queens and Lower Manhattan, all of which are near major forms of public transportation like the subway or bus. For more information, please visit our Locations page.
Once you are enrolled as a patient, you can sign up for the Health Center’s Patient Portal, a secure web-platform where you can access your lab tests, ask for prescription refills, or send a message to your provider with questions. You can also request an appointment by sending us a message through the Patient Portal.
Please speak to your receptionist to sign up for the Patient Portal. You will need an email address to set up your portal account.
The Health Center’s 340B Prescription Discount Program is for everyone and there is no cost to join. It provides great savings for people without health insurance. You can participate in the 340B Prescription Discount Program by choosing one of the following partner pharmacies as your preferred pharmacy and filling a prescription by a CBWCHC provider. Patients reserve the right to choose their own pharmacy without joining the 340B Prescription Discount Program.
Manhattan
Flushing
Payment FAQs
We accept most major health insurance, including but not limited to:
- Aetna
- Affinity by Molina Healthcare
- Anthem Blue Cross Blue Shield
- Cigna Healthcare
- EmblemHealth
- Fidelis Care
- Healthfirst
- Humana
- MagnaCare
- MetroPlusHealth
- UnitedHealthcare
- VNS Health
- Wellcare
- 1199SEIU Funds
Dental insurance also includes, but are not limited to:
- Aetna
- Affinity by Molina Healthcare
- Anthem Blue Cross Blue Shield
- Cigna Healthcare
- Delta Dental
- EmblemHealth
- Fidelis Care
- Guardian
- Healthfirst
- Medicaid
- MetLife
- MetroPlusHealth
- UMR
- UnitedHealthcare
- VNS Health
- Wellcare
We provide care to everyone regardless of your ability to pay or your health insurance status. If you qualify, we can help you enroll in government sponsored health insurance plans, including Medicaid, Child Health Plus, and Qualified Health Plan. The sliding fee scale discount program is also available to those who qualify.
Need assistance with health insurance? Our Health Insurance Enrollment team can help! You can call (212) 226-8339 (Manhattan), (718) 886-7355 (Flushing Queens), or (718) 298-5000 (Jamaica, Queens).
The sliding fee discount program is available to all patients, regardless of your health insurance status. If you are uninsured or underinsured, we can work with you to see if you qualify based on your household income and family size. We will need financial information to determine your eligibility.
We accept all major credit cards, checks, or cash for services.
Z. Yang, Internal Medicine patient
Flushing, Queens
Grace W.
Flushing, Queens